Careers & Volunteers

We're always looking for service-oriented individuals to join our team! If you do not see a position below that fits your qualifications, you may still submit your resume to jobs@thecrossingsaustin.com. We will keep your information on file and contact you about positions suited to your skills and experience.

If you are interested in becoming a volunteer, please see our volunteer page for details and application.

We currently have the following career opportunities.

Accountant
Guest Services Representative
IT Administrator
Group Sales Representative
Cook
On-Call Bellman
Production Tech (Part-Time/Full-Time)

ACCOUNTANT

Posted date: May 9, 2008

Responsibilities

General ledger reconciliations, journal entries, monthly closing, and other duties as assigned.

Requirements

Minimum 2 years accounting experience, including sales and occupancy tax, financial close and reconciliation experience, preferably in a related industry.
Possess clear understanding and application of accounting concepts, practices, and procedures, including posting and reconciliation of cash and balance sheets.
2 years experience with related accounting experience, preferably in a related industry.
Must be detail oriented with high level of accuracy.
Microsoft Office and Excel proficiency a must.
Bachelor's degree in Accounting required.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
What makes you a "great" accountant?
What is your minimum salary requirement?

Your resume/application will not be considered complete without this information. This position is full-time and offers a competitive benefits package, including health insurance, 401K, use of property amenities and discounts, and paid holiday and vacation time.

GUEST SERVICES REPRESENTATIVE

Posted date: May 5, 2008

Responsibilities

Be the first person to welcome guests to The Crossings, handling all of their needs with the highest level of guest service at all times.
Schedule guests' reservations.
Check guests in and out on arrival and departure.
Handle guests' needs related to rooms reservations to ensure all needs are met.
Assist with transporting guests’ luggage and guests to reserved rooms.
Assist with preparation of guest packages and with special projects.

Requirements

Minimum 2 years hospitality or related industry experience.
Flexibility to work any shift, including weekends, evenings and holidays.
Excellent computer skills required, prefer experience with reservations/hotel software.
Outstanding customer service skills a must.
Excellent problem-solving skills required.
Proficient telephone communication skills with multi-line phone systems.
High school diploma or GED.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
Describe an "Outstanding" Guest Services Representative.
Why are you good at what you do?
What is your minimum salary requirement?

IT ADMINISTRATOR

Posted date: April 30, 2008

Responsibilities

Install new software releases and perform system upgrades.
Evaluate and install patches.
Resolve software related problems.
Maintain data files and monitor system configuration to ensure data integrity, user setup, and access.
Perform server maintenance and system backups.
Maintain/implement disaster recovery protocols.
Perform required maintenance of voice, data, and related equipment.

Requirements

Minimum 3 years system administration experience for 60+ users required.
LAN/WAN administration for 60+ users required.
Minimum 2 years voice and data installation and troubleshooting.
Minimum 1 year help desk experience.
Excellent troubleshooting skills required.
Customer service skills a must.
Minimum 3 years experienced with Microsoft Office suite, Windows 2000 & XP installation and troubleshooting.
PMS knowledge and maintenance experience preferred.
AA in related field or equivalent work experience and certifications.
A+ certification required and MCSE certification a plus.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
What makes you an outstanding IT Administrator?
What is your minimum salary requirement?

GROUP SALES REPRESENTATIVE

Posted date: April 24, 2008

Responsibilities

Identify and qualify prospects for conferences, business retreats, social groups, and faculty workshops and assess clients' needs.
Offer a customized Crossings experience incorporating the services of our wellness spa, events department, and food services based on delivery abilities and space availability.
Secure contracts and ensure that communications with other departments and administrative processes are in order.

Requirements

Sales and Business Development experience in convention or hotel industry.
Two years experience negotiating contracts and presenting proposals.
Demonstrate a proven track record of increasing sales through relationship development sales.
Must exhibit community networking skills and experience.
Skilled "people management" and leadership experience a plus.
Excellent verbal and written communication skills.
Experience with Microsoft software and Sugar (or similar software) required.
College degree preferred.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
What sets you apart from other candidates?
What differentiates a good salesperson from an outstanding salesperson?
Describe your two strongest skills and how they impact sales performance.
What is your minimum salary requirement?

COOK

Posted date: April 23, 2008

Responsibilities

Prep and cook for all the meals quickly and to the specifications of the Chef and Sous Chef.
Work with the Chef, Sous Chefs, and Shift Coordinators to maintain proper amounts of product being prepared.
Responsible for maintaining a clean, safe, and sanitary work area at all times.
Assist in maintaining the organization of the produce walk, the dairy walk-in, and the freezer.

Requirements

Minimum of one year cooking experience required.
Experience in hotel/resort environment preferred.
Experience in hospitality industry preferred.
Degree from culinary school strongly preferred.
Must have good knife skills and be able to use kitchen tools effectively and safely.
Must be available to work flexible schedule, including evenings and weekends.
Vegetarian meal production experience preferred but not required.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
Why is The Crossings a good fit for you?
What do you enjoy most about cooking?
State your minimum hourly pay requirements.

ON-CALL BELLMAN

Posted date: April 21, 2008

Responsibilities

Pick up and deliver luggage to and from guest lodges.
Assist with guest room changes.
Answer phones, assist with guest check-ins, and handle guest issues and concerns.
Post activity schedules around campus and maintain those boards with the most current information. Answer questions from guests about the different activities available
Assist other departments as necessary: this may include helping Food Services with greeting guests in the Dining Hall, Events Services with setting up for a workshop, and Maintenance with changing light bulbs and light grounds work.

Requirements

Able to lift 50+ pounds.
Able to work outdoors for extended periods of time in all types of weather.
Outstanding customer service skills.
Excellent verbal communication skills.
Some computer skills required (email, familiarity with Microsoft Office Suite, etc.).
High school diploma or equivalent required.
Experience in hotel or hospitality industry preferred.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
Why is The Crossings a good fit for you?
What does outstanding guest service mean to you?
Why are you good at what you do?
State your minimum hourly pay requirements.

Your resume/application will not be considered complete without this information. Position will offer a beautiful work environment along with a great clientele. Position is part-time, 16–20 hours per week.

PRODUCTION TECH (PART TIME/FULL TIME)

Posted date: April 10, 2008

Responsibilities

Set up and operate audio/visual equipment.
Set up chairs and tables for a variety of events.
Coordinate and set up coffee breaks.
Communicate directly with faculty and guests of The Crossings.
Assist faculty and guests during events.
Provide exceptional guest service at all times.

Requirements

Requires repetitive lifting, climbing, and moving chairs, tables and equipment—up to 50 lbs.
Must be available to work a flexible schedule including nights, weekends, and holidays.
A/V production experience required.
Previous Hotel/Hospitality experience required.
Outstanding customer service skills a must.
Prefer banquet experience.
High school diploma or equivalent.

How to Apply

Qualified candidates should send a resume and cover letter to jobs@thecrossingsaustin.com. In your cover letter, please address the following:

Why you want to work at The Crossings?
State your minimum hourly pay requirements.

Thank you to those who have submitted a resume to The Crossings. Although we review every submission, we are unable to personally contact everyone due to the number of responses we receive. For recorded information and directions, call our jobline at 512.334.4630.